Accessibility Statement

Hale wants everyone to be able to shop, attend events and get information from us. We aim for our website to meet the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, the standard Ontario's Accessibility for Ontarians with Disabilities Act (AODA) points to.

What we do

• We build the site on a modern theme and check pages for readable text, colour contrast, keyboard use and image descriptions.
• We add descriptions (alt text) to product and event photos.
• We review accessibility when we add new features or pages.

Known limits

Some parts of the site, such as older pages, embedded forms, and content from third parties, may not yet fully meet the standard. We are working to fix them.

Getting what you need

If you have trouble using any part of the site, or you need information in another format (large print, plain text, a phone call), tell us and we will help. We will reply within 2 business days.

• Email: muskoka@haleoutdoors.com
• Mail: Hale Muskoka, 1160 Bethune Dr N, Gravenhurst, Ontario

In person

At Cabin and our events, tell a staff member what you need. Free on-site parking is available, and our Visiting Hale page has more about getting here. Service animals are welcome.

Feedback

We welcome comments on how we can do better. We will review each one and respond using the format you prefer.